Privacy Policy

Who we are

Pawsh Pup Parlor Mobile Grooming ("Pawsh," "we," or "us") is a mobile dog grooming business serving Chesapeake and Suffolk, Virginia. If you have questions about this policy, call or text (757) 672-8666 or email pawshpupparlor@gmail.com.

Information you give us

When you request an appointment, contact us, or book a groom, you may share: - Contact details: your name, phone number, email address, and street address, city, and ZIP code - Details about your dog: name, breed, weight, the service and add-ons you'd like, and any notes about temperament, health, or special needs - Vaccination records: such as proof of your dog's rabies vaccination - How you heard about us, if you choose to tell us

Please don't include information we don't need, like payment card numbers, in the form or notes.

Information collected automatically

Like most websites, our website host may automatically log basic technical information when you visit, such as your IP address, browser type, and the pages you view. This helps keep the site secure and working. This website doesn't use advertising cookies. If we add analytics or other tools in the future, we'll update this policy.

How we use your information

• To respond to your request, send your quote, and schedule your appointment
• To plan our route and find your home on grooming day
• To care for your dog safely, including keeping vaccination records and notes about their needs
• To send appointment confirmations, reminders, and updates by text or email, if you've agreed to receive them
• To keep basic business records and meet our legal obligations

How we share information

We don't sell or rent your personal information. We share it only when it's needed to run our business, for example: - With service providers who help us operate, such as our website host, email and text messaging tools, and scheduling or payment services. They may use your information only to provide their services to us. - With authorities, if the law requires it or if it's needed to protect the safety of people or pets.

Texts and emails

If you agree to receive texts and emails from us, we'll use them for scheduling, reminders, and updates about your appointments. Message and data rates may apply. To stop receiving texts or emails, just let us know by text, call, or email and we'll update your preferences.

How long we keep information

We keep your information while you're a client and for as long as we reasonably need it for our records. After that, we delete it or dispose of it securely.

How we protect information

We use reasonable safeguards to protect your information. No way of sending or storing information is completely secure, so we can't guarantee absolute security.

Your choices

You can ask us to see, correct, or delete the personal information we have about you by contacting us at (757) 672-8666 or pawshpupparlor@gmail.com. We'll respond as soon as we reasonably can.

Children's privacy

Our website and services are meant for adults. We don't knowingly collect personal information from children under 13.

Links to other websites

Our website links to other sites, such as Google, Facebook, and Instagram. Those sites have their own privacy practices, so please review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll post the new version on this page and change the date at the top.

Contact us

Pawsh Pup Parlor Mobile Grooming, Chesapeake & Suffolk, Virginia. Call or text (757) 672-8666, or email pawshpupparlor@gmail.com.